Privacy Policy
Your trust is our highest priority. Learn how ExamTopicsBase safeguards your personal information, protects payment transactions, and upholds your global data privacy rights.
Zero Data Selling
We never sell, rent, or trade candidate details to third parties.
PCI-DSS Payments
Card processing handled by Stripe & PayPal. We never store raw card numbers.
256-Bit SSL/TLS
Bank-grade end-to-end encryption for all sessions and test engines.
Full User Control
Export, edit, or request complete deletion of your account at any time.
Summary in Plain English
At ExamTopicsBase, we believe privacy policies shouldn't require a law degree to understand. We only collect the bare minimum information needed to set up your account, process orders securely, deliver your practice exams, and provide customer support. We respect your inbox, never spam, and give you complete control over your profile.
Introduction & Scope
This Privacy Policy applies to ExamTopicsBase (accessible at https://examtopicsbase.com), including all subdomains, browser-based interactive test engines, mobile-accessible platforms, and digital study resources. By registering an account, purchasing practice question sets, or browsing our website, you consent to the practices described in this policy.
If you do not agree with any aspect of this policy, please discontinue use of our site. For any privacy inquiries, reach our Data Protection Officer anytime at support@examtopicsbase.com.
Information We Collect
We collect information across three main categories to provide a seamless certification preparation experience:
A. Information You Voluntarily Provide
- Account Registration: Name, email address, password hash, and optional profile settings.
- Order & Billing Data: Billing contact details, billing country, selected payment method (Credit Card, Debit Card, PayPal). Note: All payment card details are transmitted directly to PCI-DSS Level 1 certified payment processors (Stripe / PayPal) and are never stored or seen by ExamTopicsBase servers.
- Support Inquiries: Messages, feedback, score reports submitted for guarantee claims, and communication history.
B. Automatic Usage & Test Engine Telemetry
- Practice Exam Progress: Question attempts, answers chosen, flagged questions, completion timestamps, and percentage scores used solely to generate your personal study analytics.
- Technical Data: IP address, browser type and version, device hardware profile, operating system, session IDs, and referral URLs.
C. Cookies & Local Storage
We use standard HTTP cookies and local storage tokens to keep you logged in securely, remember your shopping cart items, track test engine session state, and protect against Cross-Site Request Forgery (CSRF).
How We Use Your Information
We process candidate data strictly for legitimate educational, operational, and commercial purposes:
Third-Party Service Providers
We collaborate with industry-leading cloud infrastructure and service partners who adhere to the strictest security standards. These partners only process your information to perform specific tasks on our behalf:
- Stripe & PayPal: Encrypted payment tokenization and processing under PCI-DSS Level 1 compliance.
- Cloudflare & Cloudflare R2: Global Content Delivery Network (CDN), DDoS mitigation, and secure encrypted object storage for downloadable preparation materials.
- Transactional Email Gateways: Delivering invoice PDFs, account verification, and critical service notifications.
Your Rights Under GDPR & CCPA
Regardless of your geographic location, ExamTopicsBase grants all registered candidates comprehensive privacy controls:
To exercise any of these rights, email us at support@examtopicsbase.com. We process all verified requests within 30 days without charge.
Data Retention & Security
We implement defense-in-depth technical safeguards including 256-bit SSL/TLS transmission encryption, encrypted PostgreSQL databases, password hashing (Argon2id/Bcrypt), role-based administrative access restrictions, and regular vulnerability audits.
We retain candidate account records for as long as your account is active to maintain your purchased practice test access. If you request account closure, your personally identifiable information is purged within 30 days, retaining only anonymized transaction records required by financial tax laws.
Children's Online Privacy
ExamTopicsBase is designed for IT certification professionals, college students, and adult learners. We do not knowingly collect or solicit personal information from children under the age of 16. If we learn that we have collected information from a child under 16, we will immediately delete that information from our servers.
Contact Our Privacy Team
If you have questions, comments, or concerns about this Privacy Policy, please contact our support desk: